Privacy Policy – Aditi Boutique

1. Information We Collect

When you use our website or purchase from us, we may collect:

• Name
• Mobile number
• Email address
• Billing and delivery address
• PIN code and city/state
• Order and purchase details
• Payment-related information required to process your transaction
• Account/login information, where applicable
• Product preferences and customer communications
• Information you provide when contacting customer support
• Device, browser, IP address and website usage information
• Cookies and similar technologies used on our website

We only collect information that is reasonably required for providing our products and services and operating our website.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm orders and payments
• Provide order updates and delivery notifications
• Handle returns, exchanges, refunds and customer support
• Respond to enquiries and complaints
• Maintain your account, if applicable
• Improve our website, products and customer experience
• Prevent fraud, misuse and unauthorised activities
• Comply with applicable legal and regulatory requirements
• Send promotional offers, new-arrival information and marketing communications where permitted and, where required, based on your consent

You may opt out of promotional communications at any time.

3. Payment Information

Payments made through our website may be processed by third-party payment gateways.

Aditi Boutique does not intend to store your complete debit card, credit card, UPI PIN, CVV or banking passwords on its own servers.

Payment information is handled by the relevant payment service provider according to its security and privacy practices.

4. Sharing of Information

We may share necessary information with trusted service providers who help us operate our business, including:

• Delivery and logistics partners
• Payment gateway providers
• Website hosting and technology providers
• Customer-support service providers
• Marketing or communication service providers
• IT, security and fraud-prevention providers
• Government authorities or law-enforcement agencies where required by applicable law

We do not intend to sell your personal information to third parties for money.

Information shared with service providers will be limited to what is reasonably necessary for them to perform their services.

5. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember your preferences
• Understand website traffic and usage
• Improve website performance
• Provide relevant marketing or advertising, where applicable

You may manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

6. Marketing Communications

If you have provided the necessary permission or where otherwise permitted by applicable law, we may contact you through email, SMS, WhatsApp or other communication channels regarding:

• New arrivals
• Special offers
• Sales and promotions
• Order-related information
• Boutique updates

You can request to stop promotional communications at any time by contacting us or using the unsubscribe option provided in the communication.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including completing transactions, providing customer service, resolving disputes, maintaining business records and complying with legal, tax and accounting requirements.

When information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.

9. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including:

• Requesting information about the personal data we process
• Requesting correction of inaccurate or incomplete information
• Requesting deletion of personal information where legally applicable
• Withdrawing consent where processing is based on consent
• Opting out of promotional communications
• Raising a complaint regarding the processing of your personal information

Where consent is the basis for processing, applicable law provides for withdrawal of consent, subject to legal limitations and consequences.

To exercise your applicable rights, please contact us using the details provided below.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, payment providers, delivery services or other external services.

Aditi Boutique is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

11. Children’s Privacy

Our website is intended for general customers and is not specifically directed at children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements or privacy practices.

The updated version will be published on this page with the revised effective date.

13. Contact Us

If you have questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact:

We will handle privacy-related complaints and requests in accordance with applicable law.